Nail Flex Shipping (Soft Launch Phase)

Thank you for choosing Nail Flex for your glow up journey!

Enjoy Free Shipping on Orders Over $50 within the United States!

International Orders Qualify for Free Shipping on Orders Over $200!

Processing Time:

All orders are typically processed within 3 business days from the time of purchase, excluding weekends and holidays.

Order Tracking:

Once your order has shipped, you will receive an email with tracking information.

Shipping Zones & Estimated Delivery Times:

1. United States (48 Contiguous States):Rates: $7.00. Estimated Delivery: 3-7 business days after processing.

2. Alaska, Hawaii, & U.S. Territories (e.g., Puerto Rico, Guam, U.S. Virgin Islands, American Samoa, Northern Mariana Islands): Rates: $12.00. Estimated Delivery: 7-14 business days after processing.

3. International Standard: Rates: $30.00. Covered Countries: This zone includes a wide range of countries globally. Examples include Canada, France, Germany, Japan, United Kingdom, and many more. Estimated Delivery: 10-25 business days after processing. Please note that international delivery times can vary significantly due to customs processing in the destination country.

4. International Enhanced: Rates: Prices range from $45.00 depending on order value/weight. Covered Countries: This zone covers a broader selection of international destinations. Examples include New Zealand, Norway, Switzerland, United Arab Emirates, and many others. Estimated Delivery: 7-18 business days after processing (often faster than standard, but still subject to customs).

Important Notes for All Shipments:

Carrier: We ship primarily via USPS.

Customs & Duties (for International Orders):

International customers are responsible for any customs duties, taxes, or fees imposed by their country upon delivery. Nail Flex is not responsible for these additional charges.

Delays:

While we strive for timely delivery, unforeseen delays due to weather, customs, or carrier issues can occur. Your patience and understanding are greatly appreciated during our soft launch phase.

Restricted Countries:

Nail Flex reserves the right to refuse shipment to any country or region that is subject to U.S. embargoes or sanctions, or where legal restrictions prevent us from fulfilling an order. If an order is placed to such a location, it will be canceled and refunded.

Nail Flex Return & Refund Policy (Soft Launch Phase)

At Nail Flex, we pour our passion into every set, aiming for unbridled self-expression and satisfaction. Due to the personal and handcrafted nature of our products, and for hygiene reasons, please review our policy during this soft launch phase:

All Sales Are Final:

During our soft launch, all sales of Nail Flex products are final. We do not offer returns, exchanges, or refunds for changes of mind or incorrect sizing/style choices.

Damaged or Defective Items:

In the rare event that your item arrives damaged or is defective, please contact us within 3 days of delivery. Please include your order number and clear photos of the damage. We will assess the issue and work with you to find a magical solution, which may include a replacement or store credit at our discretion.

California Proposition 65 Warning (For California Residents):

WARNING: This product can expose you to chemicals including acrylic, nail gel, and glue, which are known to the State of California to cause cancer and birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov.